United Continental Says CEO Oscar Munoz Won't Become Chairman as Planned

United Airlines may be facing a public relations debacle of epic proportions, but the company can take solace in at least one thing: The airline is more popular than President Donald Trump.

Senators on the Commerce, Science and Transportation had given United until April 20 to respond to questions.

CEO of United Airlines Oscar Munoz seemed to stand with the company, defending the actions of his employees in this overbooking issue, arguing that they were following proper procedure and did the right thing by calling authorities.

As for the passenger who reported the incident-too bad she couldn't go to Washington DC and help find those missing girls (No, we haven't forgotten).

Thomas Demetrio is attorney for David Dao, the passenger forcibly removed from a United Airlines flight earlier in April, speaks at a press conference on April 13, 2017.

United said it is reviewing the circumstances that led to the forcible removal of Dr. David Dao by Chicago aviation police officers on April 9.

The CEO's initial reaction drew scorn worldwide last week when he called the incident "upsetting" and apologized for having to "re-accommodate" the passengers who were asked to leave the plane.

United CEO Oscar Munoz will not become chairman of the company's board next year as planned, the latest move taken by the airline to contain fallout over a passenger-dragging incident at O'Hare International Airport earlier this month. United now faces charges from the injured man and will be dealing with what they call a "systematic failure".

Through Tuesday afternoon, its shares had fallen 4.3 percent since Flight 3411, wiping out almost $1 billion in market value, although several other airline stocks declined in the same period. Initially, Mr. Munoz appeared to shift all responsibility to the paid passenger.

"I'm sure there was lots of conjecture about me personally", said Munoz.

United Airlines is in trouble... again.

Dao's lawyers have said he plans to file a lawsuit.

The amendment to Munoz's employment agreement states that future decisions about the chairman role will be left up to the board.

  • Wendy Palmer