Apple faces lawsuits over its intentional slowing of older iPhones
- Author: Fernando Stephens Dec 24, 2017,
Dec 24, 2017, 0:44
"Apple's iOS updates purposefully neglected to explain that its purposeful throttling down of older model devices and resulting lost or diminished operating performance could be remedied by replacing the batteries of these devices", the customers said in the Chicago lawsuit.
Two class-action lawsuits have been filed in the U.S. against Apple, with one suit describing the practice as "deceptive, immoral, and unethical".
Apple on Wednesday provided a statement to Techcrunch.com about why older iPhones ran slow, essentially stating it was to prevent the cell phone from unexpectedly turning off. Bogdanovich, like a lot of long-time iPhone owners believes this tactic is a ploy by Apple to convince people to buy new phones. Both suits came a day after Apple confirmed what high-tech sleuths outside the company already observed: The company had deployed software to slow some phones.
In fact, Apple has been hit by not one, but two lawsuits that are seeking class-action status. After these allegations the tech giant responded actively and Apple Revealed why iPhones with Older Batteries are Running Slower.
David Reiff, co-founder and vice president of uBreakiFix, a chain of electronics fix stores, says that battery life expectancy for some phones can be as low as 300 to 500 charging cycles, which means that some users may not make it through a year before their battery performance starts to drop.
Apple has confessed: It quietly put a throttle into older model iPhones - 6, 6s, and SE - to keep their CPUs sedated and to hence stop their doddering batteries from suddenly fainting.
"Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices". Apple charges $79 to replace batteries not covered under the phone's warranty.
Unfortunately, Apple can't seem to win on this one. In fact, majority observed a sudden spike in power once they replaced the ageing battery with the newer ones. "We've now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future".
If slowing down performance was used as a purchase driver Apple would not limit this feature to non-Plus models. iPhone Plus models benefit from a larger battery which could mitigate some of the issues.