Luggage Piles Up at JFK Airport Following Water Leak, Weather Issues

QUEENS -JFK is nearly back to normal - and that means long lines, delayed flights and thousands of frustrated passengers. The Port Authority of NY and New Jersey said Monday it will investigate the water pipe break that added to the weather-related delays at the airport and will "hold all responsible parties accountable".

"The winter storm has severely disabled equipment, resulting in terminal operators and airlines experiencing delays in getting planes and their passengers into their gates", said an official statement from the Port Authority, which manages all three of the major airports serving New York City. "It seemed like a disaster, whether it's the runways not being ploughed, whether it's the baggage machines that transport the baggage freezing, whether it's not notifying people what's going on".

Worldwide arrivals to Terminal 4 were suspended earlier, with passengers who were already arrived being taken to other terminals for processing.

Passengers at New York's John F. Kennedy Airport Terminal 4 wait for flights, Monday, Jan. 8, 2018. KSL-TV reported that all flights coming into the airport were being diverted.

Its executive director, Rick Cotton, says investigators want to know why an internal pipe was not weather protected and whether any other failures contributed to the break on Sunday afternoon. "Customers may experience residual delays, particularly for worldwide flights".

Rick Cotton said Monday the Port Authority of NY and New Jersey will thoroughly investigate what went wrong and why during the past four days. It's not clear how many flights have been affected but the departure board is a sea of red and yellow cancellations and delays.

The gridlock was particularly bad at Delta Air Lines' worldwide hub at Terminal 4 along with Terminal 1, which is used by overseas carriers such as Air France and Japan Airlines.

  • Wendy Palmer