Comcast alerts Xfinity Mobile customers of increased video and hotspot restrictions
- Author: Fernando Stephens Jul 05, 2018,
Jul 05, 2018, 1:01
Although Comcast didn't spell this out, the goal for both these moves is clearly to reduce the amount of data used by Xfinity Mobile customers. Some of Verizon's and AT&T's unlimited plans include resolution throttling to 480p.
This is something we see with just about every carrier in the USA, but the changes to mobile hotspot use is a bit more damning.
"It's important to note that this change won't impact video resolution when using Wi-Fi, where customers will continue to be able to stream in HD", Comcast pointed out. Later this year, however, it will charge for 720p streaming, and it reportedly does not have plans to allow 1080p streaming or higher over cellular. However, Xfinity Mobile announced it is "setting personal hotspotting at 3G speeds for all Unlimited customers, which will allow customers to continue to do numerous things they enjoy doing online".
Charter unveiled Spectrum Mobile today, the cable MSO's mobile wireless service. The company says that this change is going to aid subscribers to "conserve data", and that this can also help them save money if they pay "By the Gig and take longer to reach the 20GB threshold if you have the Unlimited data option". This will be allowed "on an interim basis at no charge", Ars Technica reports. You can continue to stream HD-quality video over WiFi, including at millions of Xfinity WiFi hotspots.
These changes will be rolling out over the coming weeks, according to Comcast.
"We're setting personal hotspotting at 3G speeds for all Unlimited customers, which will allow customers to continue to do numerous things they enjoy doing online".
In addition, Comcast says it'll begin slowing down speeds on your Wi-Fi hotspot if you're subscribed to the $45/month unlimited plan to 600kbps. Ironically, those paying "by the gig" will still get full 4G speeds, which doesn't seem to fall in line with the company's reasoning of "saving you money". The By the Gig data option will continue to deliver 4G speeds for all data traffic.