Royal family issues new social media guidelines to deter trolls

The royal family's website said the guidelines were introduced to try to maintain a safe environment on channels run by the three households, and it called for users to show "courtesy, kindness and respect".

Some 3.87 million accounts follow the Royal Family's Twitter feed and another 1.69 follow that of Kensington Palace as the House of Windsor seeks to reach out directly to royal fans and showcase its work, with the overwhelming number of messages supportive. For Meghan, who married Prince Harry in 2018, and Catherine, who married Prince William in 2011, the abuse isn't limited to online platforms.

The Royal Family has published rules for followers of its social media channels, warning that anyone who posts offensive comments will be blocked or reported to the police in the wake of escalating abuse of the Duchesses of Cambridge and Sussex.

In a groundbreaking move, the palace has released official guidelines for how to interact with the royal family's official social media accounts.

At first, the negative comments were directed at the duchesses individually; however, since reports emerged of tension between the pair, commenters have turned on one another.

Shortly after their plea, Sarah Ferguson, Duchess of York penned an open letter on the negative effects of social media in support of the #HelloToKindness campaign, launched by British magazine Hello! "It follows a Kate vs Meghan narrative and some of the worst stuff is between Kate fans and Meghan fans".

The statement went on to explain that they "reserve the right to determine, at our discretion, whether contributions to our social media channels breach" their guidelines, which includes comments that are "obscene, offensive, threatening, abusive, hateful and inflammatory or promote sexually explicit material or violence".

"Sadly, the growth also means that our accounts now attract some comments that are highly inappropriate or threatening - most often towards other commentators".

To make matters more serious, the royal family is not afraid to get the law involved if users take their comments too far.

In addition, comments can't be "off-topic, irrelevant or unintelligible", and they can't include advertisements or promotions.

  • Marlene Weaver